Privacy Policy

Under the new 2018 General Data Protection Regulation (GDPR) Act which comes into force on the 25th May 2018, we need to ensure that we are fully compliant with the new regulations.

In particular with regard to data collection and retention, all data entered on our websites is encrypted and securely held behind an SSL (secure socket layer) and instantaneously entered into our lead generation system held on external secure servers.

Should any consumers whom enter their details into our systems want their details deleted, they can contact us via the form on this page. Once we contact our lead management system, they perform a soft deletion (from our interface) with a 7 day cooling off period. Once the 7 day period expires that data is hard deleted, from all servers and systems.

We understand that privacy and the security of your personal information is extremely important. Because of that, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.

WHO WE SHARE YOUR INFORMATION WITH

We work with registered partners, insurers and agencies so that they can use your personal information on our behalf, but only where they meet our standards on the processing of data and security.

We only share information that allows them to fulfil your enquiry and enable them to provide their services to you.

YOUR RIGHTS

You have the right to request:
Access to the personal data we hold about you, free of charge in the majority of cases.
The correction of your personal data when incorrect, out of date or incomplete.
For example, when you withdraw your consent to hold information, or object and we have no legitimate overriding reason to hold this data or once the purpose for which we held the data has come to an end (such as the end of your warranty).
That we stop using your personal data for direct marketing (either through specific channels, or all channels).

To request please contact us either via email at enquiries@cash-my-pension.co.uk

HOW LONG DO WE KEEP YOUR PERSONAL DATA

Whenever we collect or process your personal information, we will only keep it for as long as is necessary in order to fulfil our obligations.

SECURITY

We take security measures to protect your information including:
Limiting access to our offices.
Implementing access controls to our server and systems including firewalls, antivirus software, passwords, etc.

COOKIE POLICY

A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps respond to you as an individual by remember previous data stored. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We periodically use traffic log cookies to identify traffic patterns anonymously. This can be optionally blocked by opting out of Google's Analytics programme.

We embrace the EU Law regarding privacy and specifically that the use of cookies is required for the operation of some web services. The transactional nature of the Site places it in this category and as such we will request explicit permission for the use of cookies at the earliest opportunity in the process and permit the complete destruction of transactional cookies once the transaction phase is over.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Externally you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent the website operating correctly and is an unsupported environment and as such we offer no guarantee of the correct operation of the web-site.

CONTACT US

If you would like to exercise one of your rights as set out above, or you have a question or a complaint about this policy or the way your personal information is processed, please contact us by one of the following means:

Please contact us either via email at enquiries@cash-my-pension.co.uk